ILUNION Accessibility, Studies and Projects

ILUNION Consultancy

Service Details

ILUNION Accessibility, Studies and Projects
Service description: 

Accessibility services in the tourism sector: - Strategic planning for accessible destinations - Accessible tourism offers - Specialized reports to improve accessibility in tourist environments. - Training in Accessible tourism and customer care for people with access needs. - Guides and manuals Accessible products in the tourism sector: - Adapted vehicles - Accessibility products for hotels - Bathrooms and WC adaptations - Information and Communication (captioning, audiodescription, Sign language) - Accessible products for leisure activities (wheelchairs, walks for beaches, adapted maps and signage...)

C/ Don Ramón de la Cruz 38, Madrid, 28001, Spain
91 121 30 08


Visitor Types

People with motor impairments
People who use a wheelchair
People of very large or small stature
People who are deaf or have hearing impairments
People without speech or with speech impairments
People who are blind or have vision impairments
People with dementia ("dementia-friendly"), learning difficulties, autism or other cognitive / developmental impairments
People with allergy or asthma or requiring special diets
People with long-term health problems (e.g. respiratory and circulatory conditions or invisible disabilities)
People who are frail, lacking in strength or stamina
People who use any kind of technical assistive devices
People with service animals
People requiring personal assistance (non-medical care/support)

Services Information

Information & Booking: 
Audio/Video guide, smartphone application
Destination management organisation
Accessibility Information Scheme
Accessible Tourism Research and Consulting
Accessible Tourism Network
Passenger and Personal Assistance: 
Airport passenger assistance service
Railway passenger assistance service
Other assistance
Equipment Hire, Loan, Repair and Purchase: 
Mobility aids (wheelchairs, crutches, stroller, scooter, beach wheelchair, etc.)
Bathroom, toileting and bedding
Personal/orthopedic aids and clothing
Hearing aids, hearing loop, vibrating alarm-clock, etc.
Other equipment service

Accessibility Information