Terms of Use and Cookies Policy

Welcome to Pantou

By using or accessing www.pantou.org (the “Site"), you acknowledge that you are subject to the following terms and conditions (the "Terms"). You should read through the Terms carefully; they constitute a legally binding agreement. If you do not fully agree to these Terms, you may not access or otherwise use the Site.

1. Site Members and Site Functions

The Site acts as a venue to allow Members of our Site (service providers) to display information publicly about their business name, its identity, location, address and contact details, their specific tourism service and their accessibility references. We collect the personal contact details of suppliers in order to reach the relevant person, should we need to communicate with them about the service. Personal contact details are not published, except where these are the same as the details given by self-employed persons or other service providers.

Our Site does not provide for financial transactions between Site visitors and members, and we are not responsible for any possible transactions that may take place between Site visitors and members. The ability of members to deliver the services for which they are listed is solely the responsibility of the members.

2. Liability / Disclaimer

We expressly distance ourselves from all content that will be held on servers, for which we are not responsible, but to which we link from our Site. We do not knowingly link to Sites which may display illegal content. If such Sites are brought to our attention we will take action to remove the link within the shortest possible time.

For legal reasons we cannot accept any responsibility for the timeliness, accuracy or completeness of the information provided by us. By this notice, the publisher is excluded from any claims arising from loss or damage caused by the use of the Site. This exclusion also includes any claims which may be brought by users of the Site against a supplier or suppliers listed on the Site.

Our goal is to keep all information on the Site timely and accurate. If errors are brought to our attention, we will try to correct them.

Accordingly, the staff of Pantou, including employees of ENAT asbl, EWORX S.A. or their contracted agents have no responsibility whatsoever for the content of the Site, nor are they liable for any use which is made of the information on the Site.

3. Technical Performance

We warrant that the Site will be provided with reasonable care and skill with the intention of meeting our technical specifications for the Site, but we cannot and do not guarantee that the Site will meet your requirements, including (without limitation) as to the availability or speed of delivery of the Site, any of its features of content or any communication through or relating to the Site. We do not warrant that the functions of the Site or any materials or content contained therein will be uninterrupted or error free or that the Site or the server that makes it available is free of viruses or other harmful components, although we will take reasonable steps to avoid ourselves introducing viruses or other harmful components to the Site.

If defects are brought to our attention they will be dealt with, within the shortest possible time. By using the Site, users acknowledge that any transmission to and from this Site is not confidential and that communications may be read by others.

4. Notification of Infringing Content
If you see or experience any user-contributed or other content, activity or communication through or in connection with the Site, that appears to infringe any requirement of these Terms, we would like you to inform us. We rely upon users to notify us of infringing content, activity and communications.

5. Content, Layout and Copy

Members (suppliers) are able to submit and edit content on their own profile and service description pages. We reserve the right to review and edit copy, layouts or photographs supplied by any member.

Notwithstanding our right to edit the content, copy and photographs, we do not accept and we shall not have any liability for any loss or damage resulting from the design or positioning of the copy, services, content and/or photographs or any change made to any content, photograph or copy submitted by any member or edited or amended by us.

6. Photographs and Copyright
By submitting a photograph either electronically through the Site or by mailing a paper photograph to our offices, the member represents and warrants that

(a) (i) it holds all intellectual service rights with respect to each submitted photograph, or (ii) it has secured from the copyright holder all rights necessary for the photograph to be used in an online advertisement,

(b) any identifiable people in the photograph have given permission for their likeness to be displayed in an online advertisement.

Each member agrees that we may reproduce in whole or in part any photographic material supplied by such member in the promotion of either such member's service or the promotion of the Site.

It is the member's responsibility to obtain reproduction permission for all photographic and other material used in their listings. The member warrants that he is the owner of the copyright in such material or is authorized by the owner thereof to grant to us the rights therein contained.

7. Hypertext Links
We reserve the right to refuse hypertext links to, or addresses of, other web Sites from members' pages, and to remove links or web addresses without notice.

8. Termination of Listing
We reserve the right to refuse any listing submitted to us either through our online submission process or sent to our offices for us to load or post onto the Site. We may refuse to publish the listing for any reason, and each current or prospective member expressly agrees to release and hold us harmless from any loss or liability that may arise from such a decision.

If, in our reasonable discretion, any member submits unsuitable material to our Site or into our database, persistently misuses the Site or our online systems, or is in material breach of these Terms, we reserve the right to remove immediately such member's service from the Site. This also applies if we become aware of or receive a complaint from any person or entity regarding a member's listing or practices that, in our reasonable discretion, are judged offensive. 

9. Amendments

We reserve the right to change these Terms from time to time, and post the new version of these Terms.

10. Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Belgium and subject to the non-exclusive jurisdiction of the Belgian courts.

Cookies policy

This Cookie Policy describes the different types of cookies that can be used on https://pantou.org (hereinafter the "Website") and how you can manage these cookies.

Pantou applies a strict privacy policy and is committed to being transparent vis-à-vis the technologies used on the Website.

To the extent that the collected information using cookies are personal data, the provisions of the Privacy Policy apply and complete the Cookie Policy.


A "cookie" is a small text file containing information saved by a Website on the computer of a user (hereinafter the “User”). Cookies allow the Website to recognise you and store important information for the purpose of facilitating navigation on the Website, ensuring its proper functioning and / or making it more efficient, for example by saving your preferences.


Pantou uses different types of cookies for different reasons.

These cookies are essential for navigation on the Website or strictly necessary for the provision of a service expressly requested by the User.

Deleting this type of cookie can lead to navigation problems and is therefore strongly discouraged.

These cookies collect information about your choices and preferences and make your navigation more enjoyable and personalised. These cookies make it possible to save the language in order to personalise the Website accordingly.

These cookies are used to gather information about your use of the Website in order to improve its content, to make it more adapted to the needs of the Users and to increase its ease of use. For example, these cookies show the most visited pages of the Website or help to identify the difficulties that may be encountered during navigation.

These cookies allow to share the content of the Website with other people via social networks. Some share buttons are integrated via third-party applications that can issue such cookies. This is the case for the "Facebook" and "Twitter" buttons.

The social network providing such a sharing button is likely to identify you thanks to this button, even if you did not use this button when visiting the Website. We invite you to consult the privacy policy of these social networks in order to learn the purposes of using the navigation information collected through these sharing buttons by visiting their websites.


Currently, Pantou has no cookies for marketing purposes. If this changes we will inform users in this Cookie Policy.


Some of this website’s features come from services offered by third-party websites. These features use cookies, notably, to allow these websites to trace your browsing, without you having clicked on the button of the social network in question.

Pantou works with several third-party services. You can get more information on the nature of the cookies used by these third-party suppliers via the links below: 

Facebook https://www.facebook.com/policies/cookies/
Google : Double Click https://policies.google.com/privacy#infocollect 
Twitter https://help.twitter.com/fr/safety-and-security#ads-and-data-privacy
Instagram https://help.instagram.com/155833707900388
How to remove or disable cookies?
You may remove, disable or accept Website cookies at any time by configuring your browser settings.
To learn how to delete, disable, or accept cookies, check your browser provider's website via the help screen.
To learn more about cookie management, visit the website http://www.allaboutcookies.org/en/gerer-les-cookies/.

Will the Website still function if I delete or disable cookies?
You can always visit the Website but some interactions may not function normally.

Other questions?
If you have any further questions, please contact Pantou by email at: tourism@eworx.co .
Or by mail to the following mailing address:
ENAT asbl.
Rue du Commerce 72,
1040 Brussels