Last September, Disabled Accessible Travel a leading European accessible travel agent, introduced a mobile app called accessaloo. It is a user-generated content application that helps users to find suitable accessible toilets on the go. It also allows them to add and share accessible toilets they are familiar with, with the world.
Managing Director Mirjam Versteegh explains that the app offers the answers to returning questions she kept receiving from her clients. Most people travel as a way to relieve stress. However, “Not knowing where to find accessible toilets has a huge impact on the overall experience of our clients and travellers.” This essential need, the big differentiator, and potential deal breaker made her think. And so, Mirjam came up with the idea for 'accessaloo'. The app is a valuable addition to the existing service portfolio that ranges from adapted transfers, to accessible tours and mobility equipment rental.
Not only travellers can benefit from the application. Basically, it's useful for everyone with a disability who wants to go out. Whether they are going out for a drink or a meal, or sightseeing, Disabled Accessible Travel believes the focus should be on the joy of the experience. And, above all, the worries about being able to find an accessible toilet should no longer stand in the way.
How does ‘accessaloo’ work?
‘accessaloo’ helps users to find their ideal accessible toilet by showing facilities and images for every toilet on the map. In addition, users can consult ratings and reviews by other users to decide if the accessible toilet meets their individual needs and requirements. After finding the toilet of their choice, users can navigate to it via the map in the application. Once they have finished their visit, users can update the toilet's accessaloo profile by adding new photos, rating it, or writing valuable reviews for future visitors. These innovative features make the app unique as compared with existing toilet-rating applications.
“No disability is the same, and therefore personal needs differ,” says Mirjam Versteegh, creator of ‘accessaloo’. “There is no such thing as a ‘one size fits all’ when it comes to accessible toilets. Moreover, many proclaimed accessible toilets do not comply with the ADA guidelines or comparable bodies. Thus, we believe that images, ratings, and reviews by users, ultimately the experts, are the most valuable features of the app.”
With the app, users can also share toilets with their friends and family, and save their favorite accessible toilets for later.
Imagine if everyone would upload only 5 toilets to the ‘accessaloo’ map...
Together with its users, ‘accessaloo’ wants to create a more accessible world.
Visit the accessaloo profile page on Pantou