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ENAT Member logo
14/07/2020

Extraordinary Times Demand Extraordinary Solutions.

IMPORTANT NOTICE - to Pantou Directory Members, especially Small and Medium-Sized Enterprises and Individuals/Self-employed

1/7/2020. At the ENAT Annual General Assembly held on 24 June, due to the severe financial impacts of the COVID-19 pandemic on the tourism sector in all countries, the members unanimously decided that ENAT Annual Membership fees for Small and Medium-sized Enterprises (SMEs) and Individual Members are to be waived for one year from 1st July 2020 to 30 June 2021.

This applies to businesses up to 249 employees (full-time equivalent) and individuals who may be self-employed, students, pensioners, retired or unemployed.  (Any automated requests for payment received in this period can be ignored).

accessaloo app photo composition with map, profile and photo
29/10/2019

Last September, Disabled Accessible Travel a leading European accessible travel agent, introduced a mobile app called accessaloo. It is a user-generated content application that helps users to find suitable accessible toilets on the go. It also allows them to add and share accessible toilets they are familiar with, with the world.

Malaga Congress logo DRT for all
19/09/2019

19th September 2019

To all registered Pantou Service providers:

We are pleased to announce that ENAT will be presenting Pantou - the Accessible Tourism Directory at our own Stand at the 3rd International Conference on Technology and Tourism Diversity in Málaga, Spain, taking place on 23 to 25 October 2019. 

TOMI information screen with wheelchair user and young boy
21/08/2019

TOMI is gold in design for society with the “TOMI For All” accessibility project. The EPDA has received hundreds of applications from more than 75 countries.

TOMI received gold in the “Design for Society” category at the European Product Design Awards, one of the most important design competitions in the world, that includes the European Parliament as its partner.

The winning project was the “TOMI For All,” which ensures that everyone, regardless of their physical or cognitive needs, can seek intelligent information and services at TOMI. This innovation in the interactive urban platform was implemented earlier this year and promotes inclusion and accessibility in cities. TOMI has implemented new features that bring new dynamics to the digital transformation of cities and it has become accessible to all citizens with disabilities by making all services available to people with physical, visual, hearing or cognitive disabilities.

Accessible route in Azores. Photo by CRESAÇOR
11/07/2018

CRESAÇOR - Regional Cooperative for Solidarity Economy, CRL., as a pioneer in the implementation and promotion of social and inclusive tourism in the Azores, has been promoting the democratization of tourism in the Azores, since 2005, offering information, services and adapted activities for both residents and tourists, with or without special needs.

In 2014 the brand AZORES FOR ALL was created and registered with the conviction that an unforgettable journey begins way before departure, at the moment of choosing the destination, through accessible and complete information, prioritizing the transparency and details that make the difference during holidays.

Launch of ENAT World Tourism for All Quality Programme photo certificate awards
26/07/2018

Brussels, 26 June 2018. VisitFlanders, the tourism authority of the Flemish Region of Belgium, hosted a gathering of tourism organisations and professionals at the launch of the new World Tourism for All Quality Programme.

Photo (Chris Veitch, ENAT): Kathleen Linehan, Gleneagle Group, receives the first three Accreditation certificates for the Maritime Hotel, The Brehon and the Gleneagle Hotel from ENAT President, Anna Grazia Laura.  From left to right: Paudie Healy, Universal Access, Ireland, Katerina Papamichail, Architect, ENAT, Ivor Ambrose, Managing Director, ENAT, Anna Grazia Laura, President, ENAT, Kathleen Linehan, HR and Employee Relations Manager, Gleneagle Group, Killarney, Ireland, Girma Anuskeviciute, Policy Officer, European Commission Tourism Unit, Linda Campbell, Registrar, Enterprise & Hospitality Development Officer, Failte Ireland. 

Image of Joelette with group on mountain trek
27/02/2018

Photo: Mountain Trek with Joëlette. By kind permission of Pedro Paredes-Haz (copyright), Wheel the World and Joëlette and Co.
Since 1849, our company FERRIOL-MATRAT is specialized in the tube work subcontracting industry. In 2003, Ferriol-Matrat decided to give a new meaning to its industrial activity by promoting sports and leisure for disabled people and created the brand Joëlette and Co.

visits4u logo
20/12/2017

July 2016 marked the launch of ‘visits4u’, an 18 month project that aimed to improve user experience and sustain inclusive design provision across its partners. The consortium comprised of seven partners from six countries: Bulgaria, Greece, Italy, Latvia, Spain and the United Kingdom.

The pillar of the project has been to build capacity of the tourism sector across the partners’ regions through training activities that increased awareness and skills in developing inclusive tourism provision.

Following on from these activities, a series of online tools and resources has been developed, that are available for free via the project’s website:

Image of waitress at outdoor cafe
14/10/2017

Many younger people, including students, get a job to pay their way through college and waiting tables, assisting holidaymakers and serving drinks are popular options. For some, the prospect of continuing their fledgling hospitality career into adulthood, isn’t one they would contemplate. However, when you stop to think about it, there are myriad potential benefits of remaining in the hospitality and tourism industry, long-term.

Those benefits include:

Hotel room image with female wheelchair user and standing male guest
02/07/2017

Today, architects should not consider accessibility as a set of technical answers but as an architectural desire which gives everyone the feeling of being the same.

I am inspired by the principles of Universal Design, a method of designing accessible and inclusive spaces and environments suited to all users, regardless of their needs, size, age, motor, sensory and mental abilities.

For more than 15 years, I have been helping professionals in the hotel and tourism industry to develop comfortable and accessible rooms where it is pleasant to stay.

It simply requires ergonomics that respects comfort, safety, simplicity, ease, but certainly not in response to excessive standardization that has been frozen for over 50 years! According to my international experience as a wheelchair user, 90% of hotel rooms reserved for people with reduced mobility (PMR - Personne à mobilité Réduite) are only accessible with pain.